Troubleshooting

Table of Contents

THERE IS NO POWER

  • Ensure the AC power cord is connected securely.
  • Ensure the plug is fully inserted into the wall socket and is switched on.
  • Check fuse in the mains plug or adaptor.
  • Check the power is on at the front of the unit.

 

THERE IS NO SOUND

  • Check the correct input source is selected on the front panel.
  • Check that the speakers are connected correctly.
  • If using the tuner, check aerial connections and an available station is selected.
  • Check the unit is not in mute mode.
  • Check the Speaker A/B configuration matches your speakers.

 

THE SOUND IS DISTORTED

  • Check aerial connections and placements.
  • Check speaker connections.
  • Check that an appropriate source is connected to the selected input. (I.e. no line level source connected to the phono input.)

 

THERE IS A HUM COMING FROM THE SPEAKER

  • Ensure that all cable connections are secure, particularly ground/shield connections for turntables.

 

THERE IS UNWANTED BACKGROUND NOISE AND INTERFERENCE

  • Move the unit away from other electrical equipment that is likely to cause interference.
  • Re-orientate the aerial.
  • Ensure that all cable connections are secure, particularly ground/shield connections for turntables.

 

THE REMOTE HANDSET WILL NOT FUNCTION

  • Check that the batteries have not expired.
  • Ensure that nothing is blocking the remote sensor.
  • Ensure you are not using the buttons with blue coloured icons that are only to operate a matching AX CD player. (See the ‘Remote Control’ section.)

 

OVER TEMPERATURE PROTECTION

  • The unit has an over temperature and shutdown protection. If the unit is continuously used for a long period and over heats, the unit will shut down. Leave the unit ‘OFF’ for 10 minutes to cool down, then turn the unit on to continue listening.
  • If the problem persists, then the unit is being over driven. Reduce the volume level, and ensure the unit is in an open ventilated area to resolve the problem.
  • Use of two pairs of speakers which are less than 8 Ohms can cause overloading and is not recommended.

 

UNABLE TO STORE RADIO PRESETS

  • Follow the ‘Storing Radio Presets’ guide in the ‘Operating Instructions’ section.

 

THERE IS NO AUDIO/SIGNAL WHEN PLAYING RADIO

  • Ensure that appropriate FM and AM antennas are securely connected.
  • Select the Tuner source using the FM/AM button on the front of the unit.