Skip to main content

Troubleshooting

There is no power
• Ensure that the AC power cord is connected securely.
• Ensure the plug is fully inserted into the wall socket and is switched on.
• Check fuse in the mains plug or adaptor.

The player will not read the disc
• Check the disc is not loaded upside down.
• Check that the disc is not too scratched or dirty.

There is no sound
• Ensure that the amplifier is set correctly.
• Check that the interconnects are inserted correctly.

The disc is skipping
• Check that the disc is not too scratched or dirty.
• Ensure the player is on a firm surface and not subject to vibrations.

There is a hum coming from the speakers
• Ensure that all cable connections are secure.

The remote will not function
• Check that the batteries have not expired.
• Ensure that nothing is blocking the remote sensor.

For more frequently asked questions (FAQ’s), technical advice and information on getting the most out of your CXC, please visit the Support section on Cambridge Audio’s website: www.cambridgeaudio.com/support